Pricing

Transparent pricing built for teams that care about customer feedback.

14-day free trial on every self-serve plan. Cancel anytime.

How many reviews do you analyze per month?

Recommended plan:

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Starter

For small teams getting started with customer feedback.

$99 /month

$79 /month, billed annually

2,000 reviews/mo included · 3 resources · 2 workspaces

Dashboards
Sentiment analysis
Topics (basic)
Email support

Growth

The best fit for scaling CX and product teams.

$299 /month

$239 /month, billed annually

10,000 reviews/mo included · 10 resources · 5 workspaces

Everything in Starter
Advanced topic clustering
Custom labels
CSV export
Priority email support

Scale

For data-forward teams with API needs.

$899 /month

$719 /month, billed annually

50,000 reviews/mo included · Unlimited resources · Unlimited workspaces

Everything in Growth
SSO
API access
Webhooks
Priority support

Enterprise

For large teams with custom needs.

Contact sales

Custom annual pricing

100,000 reviews/mo included · Unlimited resources · Unlimited workspaces

Everything in Scale
SOC 2 report
DPA, SLA
Customer Success Manager
Custom retention & invoicing

Contact sales

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Compare all features

Feature	Starter	Growth	Scale	Enterprise
Dashboards	✓	✓	✓	✓
Sentiment analysis	✓	✓	✓	✓
Topics (basic)	✓	✓	✓	✓
Advanced topic clustering	—	✓	✓	✓
Custom labels	—	✓	✓	✓
CSV export	—	✓	✓	✓
API access	—	—	✓	✓
SSO	—	—	✓	✓
Webhooks	—	—	✓	✓
Priority support	—	—	✓	✓
DPA + SLA	—	—	—	✓
SOC 2 report	—	—	—	✓
Customer Success Manager	—	—	—	✓

Frequently asked questions

Do you charge per seat? ▾

No. Invite your whole team without any per-user fees.

What happens if I exceed my plan's review allowance? ▾

Extra reviews are billed at $0.03 each, up to the monthly cap you set (default is 2x your plan price). You'll never get a surprise bill.

Can I change plans mid-cycle? ▾

Yes. Upgrades take effect immediately, prorated. Downgrades take effect at the end of your current period.

Is my credit card charged during the trial? ▾

No. We hold the card so you don't lose progress on day 14, but we don't charge until then.

What if I cancel? ▾

You keep access through the end of your current period. Your data is retained for 30 days; one click to restore.

Do you offer discounts? ▾

Annual billing saves 20%. Nonprofit and education discounts available on request.

Is my data secure? ▾

Yes. Encrypted at rest and in transit. SOC 2 Type I in progress.

Can I pay by invoice or ACH? ▾

Scale and Enterprise customers can. Mention it during checkout or when you talk to us.

Join teams analyzing customer feedback with DataTru.

All prices USD. Plans exclude applicable taxes, calculated at checkout. Prices may change with 60 days notice; existing subscriptions are grandfathered per our pricing changes policy.