Turn Customer Feedback into Business Gold
Transform scattered reviews into actionable insights that drive growth, all with the power of smart text analysis.
14-day free trial · Cancel anytime
Customer Intelligence
Unlock actionable insights from feedback at scale
DataTru turns raw customer reviews into organized, sentiment-aware, and product-relevant insights, empowering your team to prioritize, iterate, and grow faster.
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Smart Feedback Analysis
- Automatically categorize feedback by sentiment, urgency, and topic using NLP-powered AI trained on real business language.
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Real-time Insight Dashboards
- View dynamic visualizations of customer sentiment trends, product pain points, and satisfaction levels across every workspace and product.
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Built for High-Volume Feedback
- Drop in thousands of reviews at once with paste or CSV/JSON upload. We auto-detect your schema, so there's no spreadsheet cleanup before analysis kicks off.
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Auto-Extracted Action Items
- Every review is scanned for concrete action items, ranked by status and priority, ready to drop into your roadmap or support queue.
Most analytics tools count reviews. DataTru reads them, surfacing the patterns, complaints, and feature requests buried in thousands of comments so your team can act on what customers are actually saying.
- Hours, not weeks
- From raw feedback to actionable themes, automatically.
- Built for volume
- Paste or upload thousands of reviews at once, organized by workspace and product.
- Zero noise
- Sentiment + topic + urgency, scored on every comment.
Pricing
Pricing that scales with your team
14-day free trial on every self-serve plan. Cancel anytime, no questions asked.
Starter
For small teams getting started with customer feedback.
$99 /month
$79 /month, billed annually
2,000 reviews/mo included · 3 resources · 2 workspaces
- Dashboards
- Sentiment analysis
- Topics (basic)
- Email support
Growth
The best fit for scaling CX and product teams.
$299 /month
$239 /month, billed annually
10,000 reviews/mo included · 10 resources · 5 workspaces
- Everything in Starter
- Advanced topic clustering
- Custom labels
- CSV export
- Priority email support
Scale
For data-forward teams with API needs.
$899 /month
$719 /month, billed annually
50,000 reviews/mo included · Unlimited resources · Unlimited workspaces
- Everything in Growth
- SSO
- API access
- Webhooks
- Priority support
Enterprise
For large teams with custom needs.
Contact sales
Custom annual pricing
100,000 reviews/mo included · Unlimited resources · Unlimited workspaces
- Everything in Scale
- SOC 2 report
- DPA, SLA
- Customer Success Manager
- Custom retention & invoicing
Cancel anytime. Annual billing saves 20%.
Support
Frequently asked questions
Everything you need to know about DataTru. Can’t find the answer you’re looking for? Reach out to our team.
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DataTru is a customer feedback intelligence platform that turns scattered reviews and feedback into organized, actionable insights using AI-powered text analysis.
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DataTru is built for product teams, customer experience leaders, and early-stage startups who want to better understand what their users are saying across channels.
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You’ll see trends in sentiment, customer pain points, feature requests, and churn risks, all visualized in real-time and filterable by product.
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Today you can paste reviews directly or upload CSV/JSON files, and we’ll auto-detect your schema. Native integrations with support tools, app stores, and social platforms are on our roadmap.
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Three self-serve tiers (Starter at $99/mo, Growth at $299/mo, Scale at $899/mo) plus an Enterprise tier for custom needs. Every self-serve plan includes a 14-day free trial, and annual billing saves 20%. See full comparison.
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There are no long-term commitments. You can cancel your subscription anytime directly from your dashboard.
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Every paying customer gets a direct line to us. We host regular feedback sessions and use your insights to shape what we build next.
Stop guessing. Start listening.
Try DataTru free for 14 days. Cancel anytime, no questions asked.
- Full feature access during trial
- Cancel anytime, no questions asked
- Annual billing saves 20%